Christmas is right around the corner and even though we were taught that "giving" is what the holiday is all about, let's be honest, getting that perfect holiday gift is just as exciting.
With all the gifts exchanged there is bound to be thousands of returns and exchanges. Battling the lines can be tiresome. The Northwest Better Business Bureau has some advice on how to make returning your holiday gift easier.

▪  Utilize receipts. During this time of year, BBB fields a number of complaints from customers frustrated with a return or exchange process because they didn’t have a receipt for their merchandise. Although many retailers may require you to bring a receipt to get your money back, you may be able to get store credit or exchange it for something of similar value. You may be asked to provide identification, or, if you have a profile with the store, they may be able to look up your purchase in their system. If you are giving a gift, be sure to ask for a gift receipt and provide it for the recipient.

▪  Read the return/exchange policies thoroughly. Return policies for holiday and clearance items may be different than items sold at regular price. Keep in mind that every store has its own unique policy. Consumers should understand the retailer’s policies before expecting a refund. Don’t forget to do the same for merchandise that was purchased online.

▪  Don’t delay. There is almost always a time frame during which shoppers can return or exchange purchases. Check your receipt carefully or look online; be thorough — clearance or sale items may have different return or exchange policies. Head back to the store and swap out your items as soon as possible.

For more tips check out Emily Valla story in the Idaho Statesman

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