Bogus Basin Officially CLOSED For The Season
Moments after I sent a text about Bogus Basin still being open, Keke said out loud "There goes Bogus. It's officially closed down now."
That's how fast things are changing right now with everyone wanting to take precautions with coronavirus spreading. One minute something is open, the next it's not. Bogus has this statement at the top of their website:
AT 4:30PM 3/17/20 BOGUS BASIN WILL CLOSE FOR THE 2019-20 WINTER SEASON – PLEASE SEE COVID19 FAQ FOR MORE INFO
So what does that mean for season ticket holders moving forward? On that page, here's what they've got for you:
During this time of unprecedented change, we expect to see high call and email volumes due to this announcement, so please be patient as we work to accommodate all guests.
IF THE CORONAVIRUS/COVID-19 PANDEMIC IMPROVES, WILL THE MOUNTAIN RECREATION AREA REOPEN?
We are following guidance from the World Health Organization and Center for Disease Control. If conditions improve, we will reevaluate our operation.
CAN I STILL VISIT BOGUS BASIN MOUNTAIN RECREATION AREA?
Effective March 18th, No patrol or emergency services will be available. The lodges (including restrooms), plaza, and base area will be completely closed to the public as our mountain operations team conducts seasonal closing procedures, causing the lodges and base area to be closed to the public. No sledding, snowplay, or toboggans will be allowed on Bogus Basin’s private property.
HOW DO I GET MY BELONGINGS OUT OF MY SEASONAL LOCKER?
Seasonal Lockers will remain open daily from 10am-4pm through Sunday, March 22nd. Effective Monday, March 23rd, Lockers will be open Friday – Sunday 12pm – 4pm. Seasonal locker access will close for the season on Sunday, March 28th. For more information please email firstname.lastname@example.org
HOW DO I RETURN MY LEASE/RENTAL EQUIPMENT?
At this time we will not be taking returns of season lease and rental equipment. We will update information about when a plan is in place for season lease and rental equipment. For more information please email email@example.com
WILL I BE RECEIVING A REFUND ON MY SEASON PASS PRODUCT?
WILL I RECEIVE A REFUND ON TICKETS THAT ARE PRE-PURCHASED FROM 3/16/20 THROUGH THE REST OF THE SEASON?
All tickets that were purchased with a future date will be refunded automatically to the card used when making the purchase. Please allow up to 14 business days for the refund to process before reaching out to our customer service. For more information please email firstname.lastname@example.org
WHAT ARE MY REFUND OPTIONS FOR OTHER MOUNTAIN PRODUCTS PURCHASED?
We will automatically refund products dated 3/16/20 or later, including tubing, ski school and equipment rentals, to the card used when making the purchase. Please allow up to 14 business days for the refund to process before reaching out to our customer service. For more information please email email@example.com
WILL UPHILL TRAVEL BE ALLOWED WITH RESORTS CLOSED?
At this time, Bogus Basin will allow uphill travel. Please refer to our Restrictions and Policy Page.
WHAT IF I HAVE A PLANNED EVENT WITH BOGUS BASIN, OR I WOULD LIKE TO PLAN AN EVENT AT BOGUS BASIN?
At this time our Group Sales Department will not be approving any future dates or events. We will continue to respond to requests while maintaining an orderly waitlist for date-specific requests. For more information please email firstname.lastname@example.org
WHEN WILL BOGUS BASIN OPEN FOR SUMMER OPERATIONS?
We will continue monitoring the situation and communicate plans to the public as soon as more information is available.
While it's a bummer for skiers and boarders (and trust me, I'm one of them- I enjoyed a few ski trips up this season!), I definitely commend Bogus for keeping their staff and customers safe in this unprecedented time.
Looking forward to next season, Bogus!